Customer Care

You'll never work alone

By your side whenever you need.

A whole range of services beyond the sale

We believe that good relationships do not end with sale. We are committed to give our customers the best solutions to improve their production. We guarantee full help in any moment, even if warranty has expired. Because at the end of the day, it’s a matter of respect.


Whether you need to learn how to work with your new Minipan line, to understand how to clean it or simply how to perform maintenance, we are here to help. Our staff includes highly qualified engineers and technicians ready to teach you any secrets of your machine and answer any question you may have.


Market is always changing and getting more competitive.
Sometimes you may want to add new recipes or simply improve those you already have.
We work only with the best bakers and food technologists to be sure that our lines respect the traditional methods completely. Their know how is at your disposal at any time for any project.


We guarantee incredible performances and absolute reliability but in case something goes wrong you can count on us. Our technicians are always reachable. They can offer remote assistance, guide your employers to the solution or come directly to your place and fix what needs to be fixed.


Every single component of a Minipan machine is carefully selected.
Whether you need a spare part to keep in stock or a replacement, we are committed to satisfy your needs as quick as we can. All we need to know is the name of your company, the model of the line or machine you own and its serial number.

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